The Insightful Owl

Moving forward is sometimes hard to do. It seems funny now to recall our expectations from March or April. Back then, cynics thought that things would be back to “normal” by the summer. For those less realistic, it was believed that it would take 14 days to flatten the curve, ...
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If your firm is a professional service, such as an accountant, lawyer, architect, insurance broker or one of the many types of trusted advisors, you may have already reworked your model to adapt to the social distancing rules of the pandemic. Accustomed to face-to-face meetings, many firms have switched to ...
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If your business falls into the category of a high-traffic workplace, such as retail or restaurants, you have already reworked your model to adapt to the new rules of the pandemic. Many restaurants and stores quickly adapted to online ordering and curbside pickup. Now that you can re-open, some are ...
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Effective communication, remote or in person, is more crucial than ever. We are all experiencing a very different normal. How do we design a professional and personal life that works during this time of isolation? It’s not enough just to communicate information, we need to convey empathy, emotion, perception and ...
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Times are always changing. Lately, it feels like that is true in a way that no-one would have ever expected. So much has happened and so much has changed during the first quarter of 2020 that it is only prudent to take dedicated time to truly assess where your organization ...
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Every organization has a culture. Whether you have 10 employees or 10,000 employees, your organization has a culture. Some cultures are methodically and strategically designed and maintained by the organization. Other cultures happen to the organization. The question you must ask yourself, is the culture at your organization what you ...
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